Transmille Online Support

FAQ 3

• Traceability on UKAS certificates issued by Transmille
• Interpreting Extended Specifications
• Returning Equipment to Transmille for Recalibration & Service

Getting Started 1

• How to register an Online Support Account

1000 Series 3

• Updating Low Level Firmware on 1000 Series Calibrators
• Updating Firmware via USB (Version 12.2.xx onwards) on 1000 Series Calibrators
• Calibration & Verifcation of the 1000 Series

2000 Series 1

• 2000 : Front Panel Fuse Location & Replacement

3000 Series 1

• Locating and Reseating the Processor (H8)

3000A Series 8

• 'Evaluation Period Expired' displayed on screen
• Creating a Backup of Calibration Factors
• Replacing the Processor Board
• 30xx Series Fault Diagnosis Sheet
• Performing Adjustments on 3000A Series Calibrators

See all 8 articles

3200B 1

• Reverting Earth-Neutral Wiring

4000 Series 14

• 4000 : Replacing the output protection fuses
• 4000 : Updating Low Level PIC Firmware (Legacy)
• Updating 4000 Series to USB Updateable Firmware
• 4000 : Finding UI and Firmware Version
• 4000 : Uploading Translation files

See all 14 articles

8000 Series 3

• 8000 Series Fault Diagnosis Sheet
• 8000 Series - Downloading & Restoring Calibration Factors
• Calibration & Verification of the 8000 Series

8100 Series 6

• 8100 : UI Version History
• 8100 : Update Firmware via USB
• 8100 : Configuring Ratio Measurements (8104 Only)
• 8100 : Performing a Ratio Measurement (8104 Only)
• 8100 : Ratio To Value Function (8104 Only)

See all 6 articles

General 17

• .dll/.ocx Registry Errors - Windows 7/10
• Configuring a new Server/Installation
• Configuring a VISA Alias using National Instruments MAX
• Configuring SQL Server for Network Access
• Converting Procedures to SQL (6.5 onwards)

See all 17 articles

ProCal 15

• Adding Adapters to ProSet and Printing on Certificates as Traceable Instruments
• Adding Company logo to Certificates (Built In Format)
• FTDI connections not detected
• GPIB (IEEE-488) Communication Using ProCal
• ProCal : Cold Junction Mode Selection During a Calibration (EA001A Thermocouple Adapter)

See all 15 articles

ProCal-Track 7

• Configuring Email Reminders
• Configuring ProCal-Track Program Options
• Configuring SMTP Settings
• Dymo QR Labels
• Running a Crystal Report displays 'Active x component error'

See all 7 articles

ProEdit 5

• Writing a procedure using the Procedure Building Wizard
• Advanced Editing - Formulas
• Advanced Editing - Manual Averages
• Importing Procedures
• Sending Commands and Reading Back from the Unit Under Test

ProSales 1

• Configuring PDF Attachments

ProSet 5

• Adding a new Standard into ProSet
• Updating Traceability Information of Reference Standards
• Deleting a standard from ProSet
• ProSet - MSADODC.ocx Error
• Configuring Laboratory Address & Signatories

ProSite 7

• Configuring ProSite Version 6 - Server and Local Database Connections
• Configuring ProSite Version 6 - Additional Settings
• Exporting Data to Site Computer
• Returning data from Site Computer
• Sending Log Files in the event of an Error

See all 7 articles

ProWeb 7

• Creating Web Users
• Uploading Certificates & Data
• Viewing User Login History
• Configuring ProWeb Desktop Settings
• ProWeb System Requirements

See all 7 articles

User Management 3

• Creating The First User
• Editing Users
• Creating New Users

ProCal 3

• ProCal Dongle not found
• ProCal : How to check the current version number
• ProCal : Adding / Editing New Users (User Access Permissions)

ProCal-Track 2

• ProCal Dongle not found
• ProCal-Track : Linking to an Existing ProCal Database

ProSet 1

• Resetting User Access Permissions (V5 and below)

General 1

• Moving Your Software Installations to Another PC