Transmille Support

FAQ 7

• Traceability on UKAS certificates issued by Transmille
• Interpreting Extended Specifications
• Returning Equipment to Transmille for Recalibration & Service
• What is the difference between ISO 17025 and ISO 9001
• Brexit - Customers in EU

View all 7

Getting Started 1

• How to register an Online Support Account

ProWeb Customer Portal 4

• Getting Started
• Changing Date Format
• Updating Email & Password
• ProWeb - Viewing Subcontract Work

General Software Downloads 4

• 2090 Virtual Front Panel
• EA3024 kV Amplifier
• 1000Edit Procedure Management Software
• EA015 Workstation Adapter VFP Software

1000 Series 9

• 1000 Series : Updating Low Level Firmware on 1000 Series Calibrators
• 1000 Series : Updating Firmware via USB (Version 12.2.xx onwards) on 1000 Series Calibrators
• 1000 Series : Calibration & Verification of the 1000 Series
• 1000 Series : Downloading calibration factors
• 1000 Series : Uploading/Restoring Calibration Factors

View all 9

2000 Series 2

• 2000 : Front Panel Fuse Location & Replacement
• 2000 : Processor Location & Reseating

2100 1

• 2100 : Locating & Reseating the Processor

3000 Series 1

• Locating and Reseating the Processor (H8)

3000A Series 10

• 'Evaluation Period Expired' displayed on screen
• Creating a Backup of Calibration Factors
• 3000A : Replacing the Processor Board
• 30xx Series Fault Diagnosis Sheet
• Performing Adjustments on 3000A Series Calibrators

View all 10

3200 A/B 3

• Reverting Earth-Neutral Wiring
• 3200B : Replacing Continuity Fuse
• 3200 A/B : Setting RCD Trip Threshold

4000 Series 17

• 4000 : Replacing the output protection fuses
• 4000 : Updating Low Level PIC Firmware (Legacy)
• Updating 4000 Series to USB Updateable Firmware
• 4000 : Finding UI and Firmware Version
• 4000 : Uploading Translation files

View all 17

4610M 3

• 4610M : Formatting a Memory Stick to FAT32 Format
• 4610M : Accessing Internal MicroSD Card
• 4610M - Running from MicroSD Card

8000 Series 3

• 8000 Series Fault Diagnosis Sheet
• 8000 Series - Downloading & Restoring Calibration Factors
• Calibration & Verification of the 8000 Series

8100 Series 10

• 8100 : UI Version History
• 8100 : Update Firmware via USB
• 8100 : Configuring Ratio Measurements (8104 Only)
• 8100 : Performing a Ratio Measurement (8104 Only)
• 8100 : Ratio To Value Function (8104 Only)

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Calibrator (1000, 3000A, 4000 and 9000A) General 6

• Installing the Transmille Calibrator Setup Utility
• Changing the High Voltage Timeout
• Changing / Setting the High Voltage Limit
• Entering the Unlock Code
• Adjusting the High Voltage Current Limit

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EA001A Thermocouple Source / Measurement Adapter 3

• Cold Junction Measurement Errors
• Cold Junction Measuring 30.5'C or 10.5'C
• Verification and Adjustment of the EA001A

EA002 2, 10, 50 Turn Clamp Coil Adapter 1

• EA002 operation and Verification/Calibration Requirements

EA013 Picoamp Source Adapter 1

• EA013 : Operation with 4000 Series

EA3025 / EA3025A High Current Power Supply Calibration Adapter 1

• Product Note : Software / Hardware Versions

8600 / 8700 GPS Source / Measurement Standard 1

• 8700 : Formatting USB Drive as FAT32

3000AC 0

General 29

• Installing ProCal Version 6
• Introduction to ProCal
• .dll/.ocx Registry Errors - Windows 7/10
• Certificate Print Types
• Check that the SQL instance is running

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ProCal 23

• Adding Adapters to ProSet and Printing on Certificates as Traceable Instruments
• Adding Company logo to Certificates (Built In Format)
• Brother Label Printer - ActiveX Error When Printing
• FTDI connections not detected
• ProCal: File Menu

View all 23

ProCal Traceability & Uncertainty - General & Downloads 1

• Converting the Traceability/Uncertainty System

ProCal Traceability & Uncertainty - ProCal 1

• Checking/Assigning Traceable Instruments/Standards at the Start of a Calibration

ProCal Traceability & Uncertainty - ProSet 15

• Assigning/Removing Instruments to/from a Station
• Adding/Removing/Merging Traceable Instrument Categories
• Creating a Traceable Instrument from an Existing Inventory Item
• How to Edit a Traceable Instrument
• Creating a New Traceable Instrument

View all 15

ProCal Traceability & Uncertainty - ProEdit 2

• Add/Remove Uncertainty Statements To A Procedure
• Add/Remove Traceable Calibration Categories To A Procedure

ProCal: How To? 7

• Start A Calibration From The Priority List (Booked In Instruments Only - Requires ProCal-Track)
• How To Recover Calibration Results
• How to Start a Calibration from the Priority List (Booked In Instruments Only - Requires ProCal-Track)
• ProCal: How To Start a Calibration By Serial Number with a New Instrument
• ProCal: How To Start a Calibration By Serial Number with an Existing Instrument

View all 7

ProCal-Track 15

• Operating Procedure/Overview
• Brother Label Printer - ActiveX Error When Printing
• Calibration Priority Lists
• Configuring ProCal-Track Program Options
• Configuring SMTP Settings

View all 15

ProCal-Track: How To? 16

• How To Add Documents to an Instrument
• How To Book In An Instrument That Has Been Calibrated Before
• How To Book In An Instrument That Is New To The Laboratory
• How To Change An Instrument's Status
• How To Configure A Custom Certificate (Crystal Reports Template)

View all 16

ProEdit 7

• Advanced Editing - Formulas
• Advanced Editing - Manual Averages
• Importing Procedures
• Sending Commands and Reading Back from the Unit Under Test
• Writing a procedure using the Procedure Building Wizard

View all 7

ProSales 4

• Configuring PDF Attachments
• ProSales - Merge Quotes
• ProSales Creating contacts
• ProSales Create Quotes

ProSet 14

• Adding a new Standard into ProSet (prior to V6.8)
• Configuring Custom Certificate Templates (For ProCal)
• Configuring Laboratory Address & Signatories
• Configuring System Settings in ProSet
• Configuring Traceable Instruments (prior to ProCal V6.8)

View all 14

ProSite 8

• Configuring ProSite Version 6 - Server and Local Database Connections
• Configuring ProSite Version 6 - Additional Settings
• Configuring Multiple Auto Numbering Schemes
• Exporting Data to Site Computer
• Manually Releasing A Numbering Scheme

View all 8

ProWeb 12

• Creating Web Users
• Uploading Certificates & Data
• Viewing User Login History
• Configuring ProWeb Desktop Settings
• ProWeb System Requirements

View all 12

User Management 3

• Creating The First User
• Editing Users
• Creating New Users

ProCert 1

• Searching for Certificates by Calibration Date (V6.5.5 Onwards)

Certificate Reissue Utility 1

• How to Re-issue A Certificate

ProCal 3

• ProCal Dongle not found
• ProCal : How to check the current version number
• ProCal : Adding / Editing New Users (User Access Permissions)

ProCal-Track 2

• ProCal Dongle not found
• ProCal-Track : Linking to an Existing ProCal Database

ProSet 1

• Resetting User Access Permissions (V5 and below)

General 1

• Moving Your Software Installations to Another PC

ProGraph 0