'Null' Error When Booking-In

Modified on Thu, 03 Oct 2019 at 07:56 AM

Following the implementation of the updated audit system, a potential problem has arisen on systems that may have had a version of the old audit system running in the background. This conflict can cause an error message when booking in:

To resolve this issue, download the attached file and unzip to the server/computer hosting the SQL instance with the ProCal database, then follow these steps:

  • Launch SQL Server Management Studio
  • Connect to the ProCal instance
  • Drag the unzipped file into the main SSMS window - code will appear. Press the 'execute' button:

  • Once executed, a confirmation message will appear:

  • The fix has been applied. Close SQL Server Management Studio and continue to work as normal

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