Running Diagnostic Tests

Modified on Thu, 15 Apr 2021 at 09:04 AM

ProWeb is a complicated linking utility, with inbuilt PDF generation which requires write access to folders, websites as well as requires numerous support files in place.

As of version 6.6.0 of ProWeb a diagnostics function has been included to assist with resolving issues.

To access the Diagnostic Tests, start ProWeb and navigate to the 'Diagnostic Tests' tab in the main interface.

After clicking this tab, click the 'Run Diagnostic Tests' button.

This will then start a sequence of tests that run through test data to check that the utility has access to the correct paths, any defaults are set up correctly and that both PDF and Data upload functionality are working.

Any error codes/messages will be displayed on the screen and should be provided to Transmille for assistance.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article