How To Return Items From A Sub-Contractor

Modified on Thu, 22 Apr 2021 at 03:39 PM

With ProCal-Track 6.6.15, a new Sub-Contractor module has been released. This module allows easy management and dispatch of items that require a sub-contracted calibration. The new system allows users to:

  • Dispatch items from the same order to multiple sub-contractors
  • Manage both sub-contractor and end customer pricing
  • Manage sub-contractor carriage costs
  • Generate sub-contractor dispatch notes
  • Return items back to the system when received from the sub-contractor


The module groups instruments by order numbers. If you are not using order numbers to cover batches of instruments, you will not currently be able to use the sub-contract module.


Please follow the guide below to use this module. 


Receiving From Sub-Contractor


  • Launch the module from Utilities > Sub-Contact Instruments > Receive From Sub-Contractor
  • Enter the order number related to the item(s) you wish to dispatch. You can also enter a job number, which will link to the item's order number. Press search once you have entered your details:

  • The sub-contractor module will load with details of all instruments related to the order:
  • Items in the list can only be returned if they are in a status of 'K: Sent For Cal/Repair (External)'. Any items not in this status will be faded and view-only. 
  • To return an item, enter the returning order details:
    • Date returned: enter the date on which the item was returned
    • Certificate No: enter the certificate number as provided by the sub-contractor. This will be applied to the item record in the software
    • Calibration date: enter the date of calibration as provided by the sub-contractor. This will be applied to the item record in the software
  • If you wish to scan and link the certificate to the item, please scan the certificate to your configured scan location and use the 'Scan Cert' button to link the certificate.
  • If a certificate has been linked, the button will change to 'view cert'. This will allow you to view the certificate on screen.
  • Once all details have been entered and the certificate has been linked (optional), use the 'return item' button to complete the return of the item to your system.
  • You will be prompted to choose a status to place the instrument into:

  • Select the desired status and press the 'OK' button - a message will confirm that the item has been returned to the system:

  • Repeat this process for any other items related to the order that need to be returned to the system from the sub-contractor




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article