To return equipment to Transmille, all that is required is a Commercial Invoice stating the value of the goods, a reference to our IPR number IP/0922/006/21, CPC Code, the correct Commodity Code and our address:
Address : Transmille Ltd
Unit 4 Select Business Centre
Email : firstname.lastname@example.org
The following Commodity Code should be listed : 9031 80 8000
The following CPC Code should be used : 5100A04
For customers within the EU, please also include our VAT number and our EORI Number :
Note that having incorrect information on export documents can cause delays and extra charges due to UK customs. These charges and delays our outside of Transmille's control and can be mitigated by ensuring that paperwork is correct before returning to Transmille.
Please note: When returning equipment to Transmille, please ensure that carriage is paid to Transmille, not to the offloading port as additional charges will apply if Transmille have to arrange the final stage of shipment and this causes a delay in the recalibration/repair of equipment.