Brexit - Customers in EU

Modified on Wed, 11 Nov 2020 at 12:08 PM

As we approach the end of the transition period for the UK leaving the EU, there will be changes to our shipping process for EU customers.

Any goods being shipped to the UK after 31st December 2020 will require commercial invoices which clearly list the commodity code and value of the equipment.

This is to speed up the process through customs and avoid delays that may be encountered.

Transmille have appointed customs clearance agents within the UK who we have been using for some time to clear shipments from outside of the EU.

Transmille are experienced in dealing with shipping to and from countries outside of the EU for many years so we can provide advice on how to correctly detail goods on commercial invoices as well as advise of the correct commodity code to use.

We have obtained our EORI Number (GB677257591000) and continue to maintain our IPR Account for deferment but it is important that our customers are prepared to generate export paperwork which must be correct.

As of the date of this article (28/10/2020) negotiations are still on going, so Transmille are not able to provide final guidance for our customers within the EU. As information becomes available Transmille will update this guidance.

As a precaution to avoid any customs issues, Transmille will begin to advise customers based in the EU to not ship us equipment for service repair after December 1st 2020 without prior authorisation. If goods are sent without prior authorisation, we reserve the right to return goods at the customers expense if we do not feel that service will be completed prior to our Christmas closure.

The reason for this is that goods presently sent to the UK from the EU do not have any customs paperwork, i.e. there is no record of the goods leaving the EU or entering the UK outside of the couriers tracking number. It is presently unclear on how we will then return this equipment without costs being incurred by the customer in the event that EU customs determine that the goods are ‘new’.

After January 1st, it is Transmille’s understanding that all goods will have clear export paperwork, so return will be no issue as long as the export paperwork clearly identifies that the equipment is being returned for service/repair.

In Transmille’s experience dealing with other countries, this means that there is no import duty due on the equipment as it returns back to the exporting company, and no duty is due when the equipment arrives in the UK as it is clearly identified as a temporary import.


11/11/2020 - Added Transmille's EORI Number to the body of the document

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